Description
This is a 31-week program - 12 weeks of which will be spent on a co-op placement in sector-related establishments such as hotels, restaurants or other relevant hospitality and tourism places. This program is powered by Oracle Hospitality and Perlego. You will learn how to use the Oracle property management system.
Duration: Full-time Academic: 12 weeks in-class 12 weeks of co-op
Total length: 31 weeks including scheduled breaks
Start Dates: March 7, 2022; May 2, 2022; July 4, 2022; September 6, 2022; November 7, 2022
What you'll learn
- Learn about the different aspects of hospitality management such as front desk operations, food and beverage management and customer service
- Gain excellent communication skills that will allow you to work in any business environment
- Focus on the latest developments in the hospitality and tourism industry
- Identify and understand the techniques and theoretical knowledge required in the modern hospitality and tourism environment
- Develop competencies such as effective problem-solving, communication skills, excellent customer service skills, leadership and teamwork
- Acquire the necessary knowledge and skills needed to be successful in the hospitality and tourism industry
- Strengthen your resume with Canadian work experience
- Co-op placement* or Capstone
Graduates of this certificate can consider career opportunities under NOC 6513, NOC 6525 and NOC 6552. Such positions include:
- Front desk agent
- Room attendant
- In-room dining attendant
- Concierge
- Registration agent
- Servers
- Hostess
- Bartenders
- Sales representative
- Tour guide
- Travel agent
- Visitor information counsellor
Curriculum
Curriculum for this course
6 Lessons
MODULES
5 Lessons
- Hospitality Career Readiness
- Customer Service
- Front Office Operations
- Food and Beverage Operations
- Work Placement
Instructor
About the instructor
- 17 Courses
+ View more
"Toronto School of Management (TSoM)-
is an award-winning college offering a range of industry-relevant programs, designed to ensure our students meet the demands of today’s ever-changing job market.
Toronto School of Management is a part of the Global University Systems group of companies (the GUS Group).
We have partnered with some of the biggest players in the industry to train our students to be proficient in the latest tools and software. Our program portfolio ranges from business, hospitality & tourism, and accounting, to programs in big data, digital marketing, data analytics and cyber security. Located in the heart of downtown Toronto, students are steps away from discovering countless employment opportunities and a myriad of local attractions with a diverse student body from over 87 countries.
TSoM was conferred the Diamond Award Winner of Best Adult Education by The Star Readers' Choice 2021. Toronto School of Management Ranked 2nd Overall by Edurank in the Global – Business Schools Category for 2021!
