Welcome to kWurd’s written communication certification program. This program aims at improving your skills by making you familiar with the theory on written communication as well as assessing your skills on our AI based tool kWurd. It is a hybrid model where you both learn and apply your knowledge. Basis the application we will assess your competency level as one of the 3, basic, advanced, or proficient. As you purchase the course here you will receive a welcome email from kWurd for a 2-months license. It will have your log in details.
You will improve English Writing Skills You will understand the basic principles of writing an effective email. You will get detailed feedback on your email emotion, sentiment, communication style, clarity, writing style & empathy. You will understand the 4 types of communication styles. You will understand the importance of empathy and how to write empathetic emails. Through Artificial Intelligence, you will get unlimited personalized communication assessment reports on your emails.
Curriculum for this course
15 Lessons
02:11:25 Hours
Email Writing Overview
1 Lessons
00:04:19 Hours
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Email Writing Overview
00:04:19
Communication Style
4 Lessons
00:39:13 Hours
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How to handle Aggressive Communication Style
00:09:53
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How to handle passive aggressive people
00:10:31
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Passive Communication Style
00:08:56
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Aggressive Communication Style
00:09:53
Empathy
1 Lessons
00:10:26 Hours
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Writing Empathetic Emails
00:10:26
Text Sentiment & Emotion
1 Lessons
00:06:40 Hours
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Text Sentiment and Emotion
00:06:40
Spelling & Grammar
1 Lessons
00:08:00 Hours
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Spelling and Grammer
00:08:00
Clarity & Writing Style
3 Lessons
00:35:18 Hours
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Writing Style
00:09:06
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How to Improve your Email Clarity (Part 1)
00:12:26
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How to Improve your Email Clarity (Part 2)
00:13:46
Email writing for customer service
1 Lessons
00:11:33 Hours
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Writing email for customer support
00:11:33
Email writing for leaders
1 Lessons
00:09:45 Hours
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Email Writing for Leaders
00:09:45
Latest trends in email writing
1 Lessons
00:06:11 Hours
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Latest trends in Email writing
00:06:11
Take Quiz on Written Communication
1 Lessons
00:00:00 Hours
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