Description
This two-year advanced diploma focuses on the latest developments in this field. Upon successful completion, you will be ready to take on a management position within the hospitality industry.
This program is powered by Oracle Hospitality, Knowledge Matters' Case Simulations Hospitality Collection and Perlego.
Duration: Full-time: Academic: 48 weeks in-class and 24 weeks Co-op Total length: 109 weeks including scheduled breaks
Start Dates: March 7, 2022; May 2, 2022; July 4, 2022; September 6, 2022; November 7, 2022
Class Time: Daytime; Evening
What you'll learn
- Develop professional hospitality management competencies and learn the principles behind important management concepts, such as operational strategies, performance and control systems and effective marketing approaches
- Achieve good customer service through successful leadership and teamwork and understand the difference between individual, interpersonal, and collective organizational behavior
- Appreciate and understand the role of managers within the hospitality and tourism industry
- Strengthen your resume with Canadian work experience
- Co-op placement* or Capstone
Upon program completion, you will be required to complete 480 hours of work placement in a suitable business environment.
Appropriate business sectors for a placement include:
- Hotels
- Restaurants
- Clubs
- Resorts
Curriculum
Curriculum for this course
20 Lessons
MODULES
17 Lessons
- Hospitality Career Readiness
- Introduction to Hospitality and Tourism
- Front Office Operations
- Food and Beverage Operations
- Food Sanitation, Safety and Health
- Hospitality Accounting
- Customer Service
- Organizational Behaviour in Hospitality Industry
- Facilities and Operations Management
- Food and Beverage Management
- Human Resource Management
- Meetings, Incentives, Conferences and Events
- Marketing in Hospitality and Tourism
- Trends & Issues in Hospitality and Tourism Industry
- Resort Management
- Niche and Specialty Tourism
- Work Placement
