Description
This two-year program will give you the skills necessary to enter the hospitality sector in a management position.
This program is powered by Oracle Hospitality, Knowledge Matters' Case Simulations Hospitality Collection and Perlego.
Duration: Full-time: Academic: 48 weeks in-class Total length: 78 weeks including scheduled breaks
Start Date: March 7, 2022; May 2, 2022; July 4, 2022; September 6, 2022; November 7, 2022
Class Time: Daytime; Evening
What you'll learn
- Gain the skills required by this sector including efficient management techniques
- Learn about the impact of excellent customer service
- Understand the vital role managers play in this sector
Curriculum
Curriculum for this course
19 Lessons
MODULES
16 Lessons
- Hospitality Career Readiness
- Introduction to Hospitality and Tourism
- Front Office Operations
- Food and Beverage Operations
- Food Sanitation, Safety and Health
- Hospitality Accounting
- Customer Service
- Organizational Behavior in Hospitality Industry
- Facilities and operations management
- Food and Beverage Management
- Human Resource Management
- Meetings, Incentives, Conferences and Events
- Marketing in Hospitality and Tourism
- Trends & Issues in Hospitality and Tourism Industry
- Resort Management
- Niche and Specialty Tourism
